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Headset World USA Inc.™ Terms and conditions, Return Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice
All notices from Headset World Inc. to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Headset World Inc. should be made by email at

Headset World USA™ is an independent distributor of technology and telecommunications equipment. Headset World USA™  does not represent any manufacturer or its affiliates in any way.
The company, product and service names used in this web site are for identification purposes only. All trademarks and registered trademarks are the property of their respective owners.

All content appearing on this Web site is the property of:

Headset World USA™ Inc.

Copyright © 1997-2022 PLANTRONICS/POLY HEADSETS | STARKEY | JABRA | EPOS | YEALINK. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 1997-2022 PLANTRONICS HEADSETS | STARKEY | GN/JABRA | SMITH CORONA | VXI | SENNHEISER | YEALINK. All rights reserved.

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Headset World USA™ Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Headset World USA™ Inc. or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Headset World Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Headset World USA Inc.™ believes that customer conduct violates applicable law or is harmful to the interests of Headset World USA Inc.™ and its subsidiaries.

Privacy Policy

Headset World USA Inc.™ use of personal information that you may submit to Headset World USA Inc.™ through this Web site is governed by the Headset World Inc. Privacy Policy. We do not share your information with any other companies or entities, your information is kept private and used solely for the purpose of conducting business with Headset World USA Inc.™

Shipping & Delivery

At this time, Headset World USA Inc.™ ships merchandise to locations within the United States and Canada only.  The manufactures warranty is no longer valid if equipment is taken into other countries, all equipment sales are manufactured and approved for US Sales. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax

Headset World USA Inc.™ charges sales tax for merchandise ordered on this Web site and shipped to the state of Florida. We do not collect sales tax for items shipping to any other state. In other states, the sales and/or use tax is the responsibility of and to be paid by the purchaser.


The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site.Headset World USA Inc.™ makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Headset World USA Inc.™ SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL HEADSET WORLD USA INC.™ BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Headset World USA Inc.™

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Headset World USA Inc.™ is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Headset World USA Inc.™

The inclusion of material on this server does not imply any endorsement by Headset World USA Inc.™, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Headset World USA Inc.™ tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy


Please notify us within 7 days of receiving product delivery.  Product box must be clean and undamaged, with no usage marks of any kind. Please make sure the item is packaged in an outer carton and do not use the product box as a returned shipping container.

  1. RMA  must be requested within 30 days of invoice date.
  2. After 30 days of invoice date, the manufacturer’s warranty applies and the item cannot be returned for credit.
  3. The original item must be returned to us, in order to receive and exchange.
  4. Only applies to US orders, if item is removed from the country, we are unable to exchange the item, as the items are approved ONLY for US sales.



RMA must be requested within 20 days of invoice date. Product must be returned in original factory condition. Product box must be clean and undamaged, with no usage marks of any kind. Please do not use the product box as a return shipping container.

  1. Returns may be subject to a minimum 20% restocking fee, unless otherwise specified by written authorization.
  2. Special Order products are non-returnable.
  3. Shipping and Insurance costs are non-refundable.
  4. Buyer is responsible for all return shipping cost to send item back to us.
  5. RMA is required for all returns - send return request to
  6. All items must be returned in their original manufactures product packaging.  We recommend, not to dispose of any of the manufactures packaging, or literature on items until your 30 day return period has expired, as all items need to be returned complete.


Headset World USA™ accepts returns ONLY within 30 days from purchase date, absolutely no returns over 30 days. If you ordered an incorrect item, it is the buyers responsibility to return the merchandise to us, complete and intact with all it was sent out with, and we will refund your purchase price minus the original shipping. If an item is received damaged, please contact us within 7 DAYS of receipt and keep all shipping boxes that the items came in, we will work with you on getting a replacement sent out to you.

Consumable Components and Accessories Exempt From Warranty

Limited-life consumable components and accessories subject to normal wear and tear are exempt from Warranty, unless they are found to be defective or broken upon purchase of the product. This includes among others:

  • Basic QD to modular plug cords
  • Basic QD to device specific plug cords
  • Basic USB cords
  • Adapter plugs
  • LINK Mobile cords
  • Modular RJ9 to RJ9 cords
  • Busylight
  • Headbands
  • Neckbands
  • Ear cushions
  • Ear tips
  • Ear hooks
  • Headset stands
  • Microphone windscreens
  • Decorative finishes
  • Foam products
  • Removable batteries

Headset World USA™ cares about their customers and your business is very important to us, we want our customers to be satisfied with their purchase, please contact us anytime you need assistance. Headset World USA Inc.™ has built their business on satisfied customers and your business relationship is most important to us!